Refund Policy
We want you to be completely satisfied with our IPTV service. This policy outlines our refund procedures.
last_updated: December 2024
1 Money-Back Guarantee
We offer a 7-day money-back guarantee on all subscription plans. If you are not satisfied with our service within the first 7 days, contact our support team for a full refund.
2 Eligibility
To be eligible for a refund: your request must be made within 7 days of purchase, this must be your first subscription with us, your account must not have violated our terms of service.
3 How to Request a Refund
Contact our support team via WhatsApp at +44 7377 917362 or email at [email protected] with your order details and reason for the refund request.
4 Processing Time
Approved refunds are processed within 5-7 business days. The refund will be credited to your original payment method.
5 Non-Refundable Items
Refunds are not available for: subscriptions older than 7 days, accounts terminated due to terms violation, partial subscription periods.
6 Contact
For refund inquiries, reach us via WhatsApp at +44 7377 917362 or email [email protected]. Our support team is available 24/7.
Questions? 24/7 Support
We prioritize transparent subscription terms and support at every step, so you can focus on watching while we handle updates and stream security.